WARRANTY OF MATTRESS
All our products are exclusively manufactured with raw materials of high quality carefully selected to meet the expectations and requirements for comfort and durability.
The period of warranty is specified for each mattress. The start date of the guarantee is that of delivery.
The guarantee will apply against any abnormal or premature sagging deformation related to a manufacturing defect under normal conditions of use on a suitable base and in good condition. It should be noted that the adaptation phase to the shape of your body may cause a slight decrease below 20% of the packing materials. This is normal and does not affect the qualities of comfort and durability, and can not be subject to the warranty.
Any request for a product known to benefit from the guarantee must indeed be in advance, subject to the expertise of one of our experts whose agreement is essential for the treatment of after-sales service. Under this guarantee, it can either perform the replacement or request the product back for repair.
Your mattress should be supported at all times by a bed "LITERIE IMPERIAL BEDDING" appropriate or equivalent and with a bed frame (metal base). The bed frame must have a central cross rigid support provided with at least 5 feet or cross central support, with at least 6 hardwood sleepers. The support of a rigid cross Central is carried from the bed frame to the floor.
To qualify for this warranty, the mattress should absolutely be returned in a rigorous cleanliness, free from all duties (blood, urine, ...).
The warranty will apply in the context of normal use:
Springs son or loose springs, breezes or defective.
son springs or springs that tear or perforate the fabric of the mattress.
bodily Footprints exceeding 2 ".
For cons, the warranty does not cover the following:
fabric of the mattress. (Covers, including spots, stains or burns)
outline wire (rod) along the perimeter of the mattress and the bed base, which has been damaged during transport or because the bedding set would flounder.
Structural Damage caused by the use of an inappropriate bed frame.
Bedding sets uses or sold 'as is' and demonstration models on the sales floor.
bodily Footprints less than 2 ".
Damage inappropriate base. The mattress is designed to provide maximum performance when used in conjunction with the "LITERIE IMPERIAL BEDDING" proper mattress, that is to say, a full set of bedding is a mattress and a box spring.
Damage to the mattress due to misuse.
Damage incurred during transport or delivery.
WARRANTY OF BUNK:
The mattresses are guaranteed for 5 years against manufacturing defects during normal use.
The frame must be supported at all times by a bed frame appropriate. As for bedding sets formats "Queen" and "King", a central cross rigid support provided with at least 5 feet or cross central support, with at least 6 hardwood sleepers is required. The support of a rigid cross Central is carried from the bed frame to the floor.
The guarantee will apply where:
vents or cracks in the wooden frame. * Crunches, excessive noise.
sleepers and / or loose support central beam or defective.
Son of loose or breezes module.
In no case the warranty covers:
the damage may come from a lack of maintenance, the use of force, accident, abnormal phenomenon of moisture or heat (no mold, no trace of moisture on the mattress or burning type of deterioration), attempted repairs or other changes to the product (sawing, drilling, ...) nor the deterioration of upholstery fabrics, sewing thread or other material whose content is related to the conditions use.